Healthcare Management Association — Central New York
American College of Healthcare Executives 2020 Award of Chapter Merit
American College of Healthcare Executives 2018 Award of Chapter Merit American College of Healthcare Executives 2018 Award of Chapter Merit

Chapter Leadership

Robert Coyle

As a healthcare executive and operations leader with over a decade of substantial depth and breadth of expertise in care delivery, financial management, and hospital-wide services leadership, Robert is recognized for his ability to deliver on growth initiatives. He sets healthcare delivery strategic direction for a large healthcare facility by leveraging his knowledge of clinical and ancillary direction with a creative drive to succeed.

Robert is a change management visionary known for actively listening to partners and teams while maintaining accountability and breaking down complex operational problems to improve service delivery and patient satisfaction. He specializes in performance improvement, employee engagement, patient experience, and financial management.

In his current role as Director of Ambulatory Care Operations, Robert has delivered multimillion-dollar savings and revenue growth, increased patient satisfaction scores, and decreased new patient wait times. He creates operational strategy based on quality, patient care, and efficiency metrics.

Committed to remaining at the forefront of the healthcare delivery industry, he is also an active member of both the Medical Group Management Association and the Healthcare Financial Management Association.

Robert and his wife have been married for 8 years and have welcomed a new daughter to the family. In his free time, Robert is a high school and college baseball umpire and enjoys a great game of golf, hockey, and baseball.

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